F.A.Q

Relief Compass enables local organizations, governments, and non-profits to operate within a single platform during a disaster event or for any collaborative community effort. People in need of relief assistance use Relief Compass to quickly and easily identify what is available, where, and when.

Yes, those without direct access to the Relief Compass application may place requests in person with a designated operator in the field or at their local POD via the Order Processor© feature.

Beneficiaries using Relief Compass to request resources do not need to create an account to use the application.

Yes, Relief Compass allows the controlling organization to grant collaborative access to any additional organizations they are working with in their response.

Yes, users and organizations may change the shown language making the tool can be easily used by anyone in any community.

With our Bulk Upload feature, Relief Compass allows organizations to download an exportable view of their relief distribution configuration. This capability enables users to manage and track inventory offline, without requiring an internet connection.

Our solution is and will always be free for the community member or survivor. A complementary and personalized consultation is available for any organization or government agency interested in Relief Compass. At this time, we are offering a free trial of our software to ensure that Relief Compass fits your success criteria. To learn more, Schedule a Demo today.

Relief Compass is a web-based application conveniently accessible through web browser on any device.

Our application incorporates extensive infrastructure, application, and data security measures compliant with AWS and HIPAA standards. To learn more, access our Security Overview here.

No, our application is completely web-based and can be accessed here. 

Organizations own all of the data they accumulate in Relief Compass and are able to export their data reporting as CSV, XLSX, JSON or PNG files.

Our AWS SaaS solution is fully HIPAA-compliant. We leverage AWS’s HIPAA-eligible services and adhere to stringent security protocols to ensure the confidentiality, integrity, and availability of Protected Health Information (PHI). Our platform follows best practices for encryption, access control, and monitoring, and we undergo regular audits to maintain compliance standards.

Yes, Relief Compass can be configured to support your enterprise SAML solution for single sign on.