Relief Compass is built for any organization responding to community needs, from local governments and nonprofits to public health agencies and grassroots volunteer groups. Whether you are coordinating disaster response or everyday support services, Relief Compass brings everyone onto one platform with Warehouse, Case Management, Donation Management, and Cash and Voucher Assistance.

People in need of assistance can also use Relief Compass to quickly find what is available, where to go, and when help is being offered.

Yes, those without direct access to the Relief Compass application may place requests in person with a designated operator in the field or at their local POD via the Order Processor© feature.

Beneficiaries using Relief Compass to request resources do not need to create an account to use the application. 

Yes, Relief Compass allows the controlling organization to grant collaborative access to any additional organizations they are working with in their response. 

Yes. Relief Compass is available in 18 languages: English, Armenian, Cantonese, Chinese (Traditional), Filipino, French, Haitian Creole, Hindi, Japanese, Korean, Mandarin, Portuguese, Punjabi, Russian, Spanish, Thai, Ukrainian, and Vietnamese. Users and organizations can change the language shown in the application, and text message updates go out in each requester’s selected language.

Yes, in two ways. Teams can capture registrations offline and upload them in bulk when they reconnect. The Bulk Upload feature also lets organizations export their distribution setup to manage and track inventory without an internet connection.

Relief Compass is and always will be free for community members and survivors.

For governments, nonprofits, and response organizations, we offer flexible pricing based on your community’s needs. You can explore our pricing here.

If you would like to see how Relief Compass could work for you, we offer a free pilot to help you evaluate fit and impact. Schedule a demo to get started.

Relief Compass is a web-based or mobile app platform that works seamlessly on any device with a browser. 

You can find our Mobile App in the Apple App Store and Google Play, making it even easier for responders and community members to access support on the go. 

Relief Compass is SOC 2 Type 2 and HIPAA compliant and runs on AWS. Every login can be protected with multi factor authentication, access is role based, and registration and beneficiary data stays within your own organization.

No, our application is completely web-based. 
Responding organizations can log in at here and community members can request help at here. 

Organizations own all of the data they accumulate in Relief Compass and are able to export their data reporting as CSV, XLSX, JSON or PNG files. 

Our AWS SaaS solution is fully HIPAA-compliant. We leverage AWS’s HIPAA-eligible services and adhere to stringent security protocols to ensure the confidentiality, integrity, and availability of Protected Health Information (PHI). Our platform follows best practices for encryption, access control, and monitoring, and we undergo regular audits to maintain compliance standards.

Yes, Relief Compass can be configured to support your enterprise SAML solution for single sign on.