Introducing the Relief Compass
Case Management Module:
Built to streamline workflows. Designed to elevate outcomes.
Challenges
Emergency and relief organizations often rely on scattered notes, manual scheduling, and ad-hoc follow-ups to manage cases. This leads to inconsistent care, missed tasks, and poor visibility into impact. Whether supporting disaster survivors, unhoused individuals, veterans, or vulnerable families, coordinated case tracking is key.
Solution
The Case Management module by Relief Compass brings structure, security, and simplicity to every case, start to finish. Designed for disaster recovery, street medicine, and wraparound support, it offers a single space to manage client journeys, organize documents, communicate securely, and report on impact. Relief Compass brings everything into one secure, easy-to-use platform, empowering teams to follow through on initial support with ongoing case tracking and outcomes management.
Helping You Help Better
One Platform to Manage Every Case, Every Step.
Features
- Centralized Client Profiles
View every client’s progress in one place, from intake forms to communication logs and attached documents. - Customizable Forms
Build and manage intake, assessment, and follow-up forms tailored to your use case. - Smart Scheduling & Referrals
Assign appointments, tasks, and follow-ups; set deadlines; track milestones and external referrals. - Recovery Goals & Task Management
Empower clients with clearly defined goals and track their progress through a built-in calendar view. - Encrypted SMS Communication
Secure two-way messaging between clients and case managers, plus automated status updates.
- Secure Document & Photo Storage
Store ID cards, photos, intake documents, and case notes with full encryption and instant access. - Powerful Reporting & Insights
Get real-time visibility into total open/closed cases, client demographics, services delivered, closure reasons and outcome trends. - Role-Based Permissions
Assign tiered access to Directors, Office Managers, and Case Managers. - Powered by AWS
Built on secure cloud infrastructure for seamless scalability and performance.
Let’s bring dignity and direction—one case at a time.